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Promoting, Monitoring and Maintaining Accessiblity

It is coming to the end of yet another busy year which has seen lots of developments taking place in relation to access including: the LGMSB setting up new Access Officer Network and publishing new guidelines entitled ‘Good Practice Guidelines on Access of Streetscapes’; concerns raised by the by the Office of the Ombudsman about public bodies ignoring the Disability Act and the lack of promotion of Access Officers; and also the updating of the British Standards (BS:8300 2009).

To ensure you continuously improve the accessibility of your organisation in 2010, it is important that you review and monitor your progress in 2009.  This can be carried out in a number of ways including consultation; review of access policy and implementation plan, disability proofing, impact assessments, surveys and a review of complaints.

If you haven’t already done so, now is a good time to start this process.

The following is a list of key questions to get you on your way: