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Making Complaints Accessible - The role of the Inquiry Officer - Half Day Course

About the Programme

Sections 38, 39 and 40 of the Disability Act 2005 specify the procedures for complaints and inquiries arising out of failures to implement the provisions of the Act.

This course has been designed to address the role of the Inquiry Officer within Public bodies and to ensure organisations have an accessible complaints procedure in place to meet the requirements of the Disability Act.

Aim

The aim of this course is to allow participants gain sufficient knowledge on accessibility to successfully carry out the role of Inquiry Officer within their organization and to ensure all aspects of the complaints procedure are accessible to all.

Dates

Cost / Location

€185 / Guinness Enterprise Centre, Dublin 8

Key Outcomes

Learners who successfully complete this course will:

To book your place on this course, please contact us.