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Sigma, a user experience and digital agency, is urging restaurants, bars, retailers and leisure venues in the UK to reconsider their in-store distancing and safety measures as it is excluding persons with disabilities. The common social distancing measures that persons with disabilities may find difficult to navigate in-stores are as follow:

 

·        Traffic light-based systems

·        Floor markers

·        Bathroom queuing systems

·        Cash only or contactless only payment

·        Hard-to-navigate websites and booking pages

 

According to Hilary Stephenson, Managing Director of Sigma, businesses should keep accessibility in mind in their race to reopen to ensure that their services are available to all. Shoppers with disabilities may need additional support adhering to social distancing measures.

 

Accessibility also extends beyond the in-store experience as a lot of restaurants and bars now require their customers to book in advance. These businesses should ensure that their websites are easy to navigate.

 

In the opinion of Hilary Stephenson, the businesses that make greater considerations for persons with disabilities will benefit commercially as more customers are able to purchase their services and products.

 

Find the full article in the link below: http://attoday.co.uk/venues-urged-to-make-facilities-accessible-for-disabled-people-as-lockdown-measures-ease/

 

Alternatively, if you need further information on how to make facilities or services more accessible and inclusive, please do not hesitate to contact one of our team on (01) 415 12 85 or e-mail [email protected]