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Passenger Assistance Prototype App being trialled by Irish Rail

Iarnród Éireann, are currently working to develop a Passenger Assistance App prototype which has the potential to make significant improvements to the way users with mobility and vision impairments access Iarnród Éireanns services. Essentially the app will allow individuals to pre-book assistance and manage their journeys.

At present, testing of the app will only be facilitated on the DART line, but if successful it is planned to extend it to the full service. Currently, only regular DART users with mobility and vision impairments are required to become part of a research panel which will include live testing of a prototype app. In order to take part, the participants are required:

For further information on the Passenger Assistance App prototype and to find out how to become part of a research panel, please click here.

Alternatively, if you need further information on accessible transport, please do not hesitate to contact one of our team on (01) 415 12 85 or e-mail [email protected].