OHAC uses cookies to give you the best experience on our websites. By using this site you agree to our use of cookies as described in this Privacy Policy. Click here to remove this message.

New Taxi Accessibility Legislation in the UK

By Francisco Arvilla

On June 28, the new Taxis and Private Hire Vehicles (Disabled Persons) Act 2022 came into force. It is one of the most significant changes to date in terms of accessibility for this sector since the Equality Act was introduced 12 years ago.

This new law aims to ensure that all persons with disabilities have the same rights and specific protections when using these services. To this end, it imposes duties on taxi drivers, PHV drivers and PHV operators without this implying an increase in the price for the user who requires assistance.

These duties include that the driver must help visually impaired passengers to identify or find the vehicle. It also ensures that local authorities have publicly identified wheelchair accessible vehicles in their fleets. Drivers who do not comply with the amendments in England, Scotland and Wales could face fines of up to £1,000.

The Amendments of the Equality Act 2010 have been developed in support of the 2018 Inclusive Transport Strategy of the Department for Transport (DfT) and government commitments to improve taxi and PHV services.

Wendy Morton, Accessibility Minister, said: “It is fantastic that the updated legislation and guidance will help ensure that all disabled people receive assistance when using taxis and PHVs. Disabled people account for around a fifth of the population and our Inclusive Transport Strategy is making travel more accessible for all.”

For more information on Taxi and Private Hire Vehicles (Disabled Persons) Act 2022, click here.

Alternatively, if you need any additional information, please do not hesitate to contact one of our team on (01) 415 12 85 or e-mail [email protected].