Making Services Accessible for All - Two Day Course
About the Programme
This course aims to equip participants with an overview of how to make the services and employment of their organisation accessible to all. The course is aimed at personnel working in the private, public, community and voluntary sectors and will be of interest to all those that want to improve accessibility of their services and employment policies and procedures within their organisation. The training will enable participants to review and assess accessibility within their organisation and take steps to make their services and human resources accessible.
Aim
The overall aim of this training is to provide participants with an understanding the key criteria which must be addressed in order to make services fully accessible for all users regardless of their age, size or disability key areas covered include accessible information, built environment accessibility, employment and customer services accessibility.
Dates
- 21, 22 May 2024
Cost / Location
€675 / Guinness Enterprise Centre, Dublin 8
Key Outcomes
Upon completion of this programme, learners will:
- Understand and appreciate the barriers faced by people accessing the services provided by their organisation.
- Appreciate the requirements of the disability and equality legislation.
- Develop an understanding of the key criteria to make services and employment accessible.
- Be able to review the existing levels of accessibility within their organisation and identify practical steps to make their services and employment procedures accessible.
- Be able to develop an access policy and action plan to allow successful implementation of accessibility accessible service delivery and inclusive workplaces.
- Understand how to support staff with a disability at all stages of the employment relationship; recruitment, management and retention.
- Develop an understanding of practical measures to manage inclusive employment, disclosure and reasonable accommodations to maximise productivity and employee engagement.
- Learn how to strategically assess progress in relation to accessibility.
- Understand the importance of internal and external consultation and networking with key stakeholders.
- Learn how to assist in the design, development and monitoring of information and communication policies within their organisations.
- Understand the organisational approach to disability proofing and gain the skills to implement disability proofing within their organisation.
- Identify key priorities for 2020/2021.
To book your place on this course, please contact us.
