Accessible Tourism

Course Description

Accessible tourism benefits all travellers and tourists. The many benefits include increased quality of tourism services; increased enjoyment levels for all tourists, as well as improving the quality of life in local communities and increased revenue for tourism providers. This programme introduces participants from all tourism sectors to the key principles of making their services, products, tourist destinations and information fully accessible.

Course Aims

This course aims to equip all those involved in the hospitality, accommodation, entertainment, transportation and tourism sector with the key skills to ensure their services, products, tourist destinations and information is accessible to all people regardless of their age, size or ability.

Key Outcomes

Participants who successfully complete this course will:

• Identify barriers people with disabilities face and how to remove these barriers within the hospitality and tourism sector.
• Strengthen their knowledge of Universal Design, particularly in how it applies to the tourism and hospitality sector.
• Develop an understanding of how to improve information provision for people who experience information barriers (i.e. written, digital, spoken and signed).
• Develop a working knowledge of disability equality legislation relating to accessible tourism and how to meet the key legislative requirements.
• Develop an awareness of practical measures in relation to making tourism services, products, tourist destinations and information accessible for all.

Application Instructions

For further information on this course please contact [email protected]