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What key elements should be contained in your organisation’s access policy?

An access policy is one of the first steps an organisation should take in the process of making their services accessible to all customers.  An access policy will give an organisation a strategic framework for ongoing work in relation to all areas of the service including how the organisation is going to makes its services, employment procedures, buildings and information accessible to all customers.

The policy will be a useful way of setting out the vision and objectives of how the organisation will mainstream access.  A typical policy should contain elements such as:

If you would like further information in relation to developing an access policy or if you need further assistance, please do not hesitate to contact one of our team on 01-4151285 or e-mail [email protected].