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New accessible travel guidance published by UK Office of Rail and Road.

A new accessible travel guidance has been published by the Office of Rail and Road (ORR) in the UK which aims to maximise the use of available buses and coaches by passengers with reduced mobility during rail disruption.

Detailed discussions and consultation sessions were held with stakeholders such as the Equality and Human Rights Commission (EHRC) and the Disabled Persons Transport Advisory Committee. The revised guidance now requires:

According to Stephanie Tobyn, Deputy Director of Consumers at the ORR, their main objective is to ensure that all passengers can request and receive assistance to travel safely. Additional proposals and suggestions for further improvements from respondents to public consultation have been developed. They have also prepared a proposal for an industry forum to help identify and better manage the availability and use of PSVAR-compliant vehicles at times of high demand.

For the link to the full article, click here: 

Alternatively, if you need further information on how to make facilities or services more accessible and inclusive, please do not hesitate to contact one of our team on (01) 415 12 85 or e-mail [email protected].